Hygiene profitability is not the result of talking patients in to unnecessary services, it’s about providing your patients with optimal care. Several weeks ago I posted an article on the topic of hygiene profitability. That article scored the highest number of opens and click-throughs that we’ve ever […]
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Early in my career, I was like most educated, motivated people, I was looking for the answers to growing my business, to improving my relationships with my wife and my kids, and improving my health and my finances. I read books, I went to dozens of seminars […]
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In my consulting around the country, I have yet to walk into an office that didn’t know how to do what they do. They’re all great at dentistry. Most are very good at answering the phone, setting appointments and interacting with patients. That’s not to say that […]
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In my work with dental offices across the country, I’m constantly talking about the importance of accountability in running your business. The truth is there’s nothing new to learn here, no magic pill that will suddenly make you successful or rich. But putting these simple accountability measures […]
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Over and over again I hear dentists talk about corporate dentistry as the enemy. I’ve even heard doctors refer to their corporate competition as “the devil,” practically spitting out the words. Obviously this is a topic that stirs up a lot of emotion, and it’s clear why. […]
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Recently I spoke to a local MeetUp group on the topic of team building. After a few minutes of inquiring attendees to get an understanding of the “team performance” issues they came to resolve, I found, like in most cases, that their problems were mostly the result […]
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Dentists and their teams sign up for our CEODentist Virtual Academy because they are ready to build a solid foundation for their practice. They know how to look at the practice from a clinical angle but they’re not sure how to run it like a business. Why […]
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According to the American Dental Association, the average patient is worth approximately $820 per year to your practice. So if you want to build a million dollar dental practice, you need approximately 1,200 active patients (1,220 for you math majors). The key word here is “active”. We’re […]
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When was the last time you sat down with each of your team members individually, acknowledged them for what they’re doing right, communicated the areas of their performance that need improvement, and helped them develop a plan to exceed your expectations and become an “A” Player? Every […]
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“Leadership is the art of getting someone else to do something you want done because he wants to do it” –Dwight Eisenhower According to Webster’s Dictionary, communication is “A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.” Also […]
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